Terms of Service

Effective August 5, 2026

Who we are

This website is operated by Joiner Joyner LLC, trading as Joiner Joyner Home Services, a home services business based in Snellville, Georgia. In these terms, “we”, “us” and “our” mean Joiner Joyner LLC, and “you” means the person using this site or engaging us for work.

Using this website

This site is provided for information about our services. You may browse it and contact us through it. You may not scrape it, copy its text or photographs for commercial use, attempt to interfere with it, or use it to send us unlawful, abusive or misleading content.

The photographs on this site are of work we have carried out. They are our property and may not be reproduced without permission.

Quotes, estimates and pricing

Anything described on this site is indicative. Prices are given only after we understand the specific job, and a quote is not binding until we have confirmed it to you directly. Estimated time blocks — under two hours, two to five hours, or a full day — are estimates of duration, not fixed prices.

If work uncovers something that was not visible when we quoted — rot behind a fence post, a failed subfloor, damage inside a wall — we will stop, tell you, and agree the change with you before continuing.

Scope of work

We carry out handyman, carpentry, repair, installation, maintenance, assembly and interior painting work. We do not provide cleaning services. We do not carry out new electrical circuits or panel work, major plumbing rough-in, or structural work requiring engineered drawings. Where a job requires a licensed specialist trade, we will tell you before starting.

You are responsible for telling us about anything that affects the work: known damage, concealed services, HOA or building rules, pets, access and parking.

Scheduling, access and cancellation

Appointments depend on access. If we cannot get to the work at the agreed time, or the site is not ready, we may need to reschedule. Please give us as much notice as you can if you need to change or cancel an appointment.

Payment

We accept credit and debit card, cash, Apple Pay, PayPal, Venmo, Zelle and Cash App. Payment terms are agreed with you before work starts. Materials may be invoiced separately from labour.

Reviews and ratings shown on this site

Ratings and review text on this site are quoted from public third-party platforms, specifically Google and Thumbtack, as published on August 5, 2026. Reviews are reproduced verbatim and are the opinions of the customers who wrote them. Ratings on those platforms change over time.

Limitation of liability

Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, our total liability arising from any job is limited to the amount you paid us for that job. We are not liable for indirect or consequential loss, or for pre-existing defects we did not cause.

Governing law

These terms are governed by the laws of the State of Georgia, and the courts of Georgia have exclusive jurisdiction over any dispute arising from them.

Use of This Website

You may use this website for lawful purposes only — to learn about our services and to contact us. You agree not to misuse it, attempt to gain unauthorized access to any part of it, interfere with its operation, scrape or copy it by automated means, or use it in any way that could harm Joiner Joyner Home Services or anyone else.

Unless stated otherwise, the content on this site — text, graphics, logos, photographs, and layout — belongs to Joiner Joyner Home Services or its licensors and is protected by intellectual property law. You may view and print pages for your own personal, non-commercial use. You may not copy, republish, or redistribute our content without our written permission.

We work to keep this site accurate and current but do not represent that it is complete or error-free, and it is provided on an "as is" and "as available" basis. This website may link to third-party services; we are not responsible for their content or practices, and your use of them is governed by their own terms.

Age Restriction

This website and our services are intended for adults. You must be 18 or older to use this website, request or purchase services from Joiner Joyner Home Services, provide us with a mobile number, or consent to receive text messages from us. By using this website or opting in to our text messages, you confirm that you are 18 or older. If you are under 18, please do not submit any information through this website.

SMS / Text Messaging Terms

Joiner Joyner Home Services operates a text messaging program so customers and prospective customers can reach us and receive service updates. These SMS terms form part of these Terms & Conditions.

• Program description and message types. Messages relate to the service you asked us about: replies to your questions, quotes and estimates, appointment confirmations and reminders, arrival and job-status updates, invoices and receipts, and follow-up about work we have completed for you. We do not send recurring marketing or promotional text campaigns.
• How you opt in. You consent to receive text messages by giving us your mobile number and asking us to contact you — for example by submitting a request form on this website, by ticking a text-message consent box where one is provided, or by texting us first at (404) 939-7002. Consent to receive text messages is not a condition of purchasing any goods or services.
• Message frequency. Message frequency varies and depends on your conversation with us and on any active or upcoming job.
• Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan. Joiner Joyner Home Services is not responsible for charges from your carrier.
• How to opt out. Text STOP to (404) 939-7002 at any time to cancel. You will receive one final message confirming that you have been unsubscribed, and we will send no further texts to that number. You can opt back in at any time by texting us again.
• How to get help. Reply HELP to any message for assistance, or contact us at (404) 939-7002 or hello@joinerjoyner.com. Full support details are at the end of these Terms.
• Carrier liability. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on effective transmission by your mobile carrier.
• Supported carriers. Our program is supported by major mobile carriers in the United States. Carriers are not responsible for the content of messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The mobile information you share with us, and your text messaging consent, are handled as described in our Privacy Policy.

Privacy

Our Privacy Policy explains what information Joiner Joyner Home Services collects, how we use and protect it, how our text messaging consent works, and the choices and rights you have. It forms part of these Terms, and by using this website or our services you agree to it. Where these Terms and the Privacy Policy overlap on how we handle personal information, the Privacy Policy applies.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and we will revise the "Last updated" date above. Your continued use of this website or our services after changes are posted means you accept the updated Terms.

Support and Contact Information

Questions about these Terms, our services, or our text messaging program? Reach Joiner Joyner Home Services here:

• Business name: Joiner Joyner Home Services
• Phone: (404) 939-7002
• Email: hello@joinerjoyner.com
• Text messaging help: reply HELP to any message from us
• Stop text messages: reply STOP to (404) 939-7002