Privacy Policy
How Joiner Joyner LLC collects, uses and protects the information you give us.
Effective August 5, 2026
What we collect
When you contact us through this website or by phone, we collect the information you choose to give us: your name, phone number, email address, the address or city where the work is needed, and the details and photographs of the job.
We also collect basic technical information automatically when you visit, such as your IP address, browser type, the pages you view and the site or advert that referred you. This is used to understand how the site is being used and whether our advertising is working.
How we use it
To reply to your enquiry, quote your job, schedule and carry out work, invoice you, and follow up afterwards. We also use it to keep our own records and to improve how the business runs.
We do not sell your personal information, and we do not share it with anyone for their own marketing.
Who we share it with
Only service providers who help us operate: our website host, our customer-management and scheduling software, our payment processors, and our accountant. They are only permitted to use your information to provide that service to us. We may also disclose information where the law requires it.
Text messages and calls
If you give us your phone number, you agree that we may contact you about your enquiry and your job by phone call and by text message. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, or ask for help by replying HELP. Opting out of texts does not stop us calling you about work you have booked. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Messaging Terms for details.
Cookies and analytics
This site may use cookies and similar technologies to remember your preferences and to measure traffic. You can block or delete cookies in your browser settings; parts of the site may not work as intended if you do.
How long we keep it
We keep enquiry and job records for as long as needed to run the business and to meet our tax and legal obligations, then delete them.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are legally required to keep. Call us or use the contact form and we will handle it.
Children
This site is not directed at children under 13 and we do not knowingly collect their information.
Changes
We may update this policy. The effective date at the top of this page shows when it last changed.
Questions about this page? Call (404) 939-7002 or use the contact form.